Privacy Policy

Last Updated: January 22, 2025

1. Introduction

Deal Baker Ltd (“Deal Baker,” “we,” “us,” or “our”) operates the SignalsAPI Software as a Service (SaaS) application (“App”). We are committed to protecting the privacy of our users (“you” or “your”). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you use our App, and describes your choices regarding our use of your personal data.

2. Information We Collect

We collect various types of information to provide and improve the App. This includes:

Account Information

When you create an account, we may collect your name, email address, and other contact details you provide.

Usage Data

We collect information about how you use the App, such as the features you access, the searches you perform, and the data you store or analyze.

Technical Data

This may include your IP address, device type, operating system, browser type, and other technical information necessary for the App’s functionality and security.

3. How We Use Your Information

We use the information we collect for the following purposes:

Providing and Maintaining the App

To authenticate your account, process transactions, and ensure the App functions as intended.

Improving the App

To understand user behavior, personalize your experience, and enhance our products and services.

Communications

To send you important account updates, service notifications, and marketing communications (where you have provided consent).

Legal and Regulatory Compliance

To comply with our legal obligations, resolve disputes, and enforce our agreements.

Fraud Prevention and Security

To protect our business, the App, and our users from fraudulent or unauthorized activities.

Under the General Data Protection Regulation (GDPR), we rely on the following legal grounds to process your personal data:

Contractual Necessity

Processing is necessary to perform our contract with you (i.e., to provide the App and related services).

Where required by law, we will obtain your consent before sending marketing communications or processing sensitive personal data.

Legitimate Interests

We may process your data for our legitimate interests, such as improving the App, enhancing security, and preventing fraud, as long as those interests are not overridden by your rights and interests.

We value your privacy and will not sell, rent, or share your personal data except as described below:

Service Providers

We may share your information with third-party service providers who assist us in operating the App (e.g., hosting providers, analytics providers, payment processors). These third parties are contractually obligated to process your personal data only on our behalf and to maintain strict confidentiality.

Business Transfers

If we merge, acquire, or sell any part of our business or assets, your personal data may be transferred to the new entity, subject to this Privacy Policy.

Compliance with Laws

We may disclose your personal data to comply with any applicable legal obligations, respond to lawful requests by public authorities, or protect the rights, property, or safety of Deal Baker, our users, or others.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to comply with legal, accounting, or reporting requirements. Once your data is no longer needed, we will securely delete or anonymize it.

If you are located in the European Economic Area (EEA) or where similar data protection laws apply, you may have the following rights regarding your personal data:

Right to Access: Request a copy of the personal data we hold about you.
Right to Rectification: Request correction of any inaccuracies in your personal data.
Right to Erasure (“Right to be Forgotten”): Request deletion of your personal data under certain circumstances.
Right to Restriction of Processing: Request restriction on how we process your personal data.
Right to Data Portability: Request transfer of your personal data to another controller.
Right to Object: Object to the processing of your personal data based on legitimate interests or for direct marketing purposes.

To exercise these rights, please contact us at support@signalsapi.com. We will respond to your request within the timeframes required by applicable law.

8. Security

We employ industry-standard technical and organizational measures to protect your personal data from unauthorized access, misuse, alteration, or destruction. However, no internet-based service is completely secure, and we cannot guarantee absolute security of your data.

9. Children’s Privacy

Our App is not intended for children under 13 years of age. We do not knowingly collect personal data from children under 13. If you believe a child under 13 has provided us with personal data, please contact us immediately at support@signalsapi.com, and we will take steps to remove such data.

10. Changes to this Privacy Policy

We may update or modify this Privacy Policy from time to time. If we make material changes, we will notify you by revising the “Last Updated” date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal data.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: support@signalsapi.com

Postal Address: Deal Baker Ltd, International House, 64 Nile Street, London, United Kingdom, N1 7SR

Data Controller: Deal Baker Ltd is the data controller for your personal data.
Data Protection Officer (DPO): We have appointed a DPO to oversee compliance with this Privacy Policy. You can reach the DPO at support@signalsapi.com.
International Data Transfers: If you are located in the EEA, your personal data may be transferred to countries outside the EEA that may not offer the same level of data protection. When such transfers occur, we take steps to ensure your personal data is adequately protected, such as using the European Commission’s Standard Contractual Clauses.